Herts and Essex Motor Company Review
Website: https://hertsandessexmotorcompany.co.uk
Phone: 01992 466655
Address: Unit F Belcon Industrial Estate Binngley Road, Hoddesdon, EN11 0NX
About company:
HERTS AND ESSEX MOTOR COMPANY
Herts and Essex Motor Company Ltd is authorised and regulated by the Financial Conduct Authority, FRN: 709991. All finance is subject to status and income. Written quotation on request. We act as a credit broker not a lender. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers. It is our intention to provide a high level of service at all times. However, if you have reason to make a complaint about our service you should contact Herts and Essex Motor Company Ltd at Unit F, Bingley Road, Hoddesdon, Essex EN11 0NX. If we are unable to resolve your complaint satisfactorily, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). Further information is available by calling the FOS on 0845 080 1800 or at http://www.financial-ombudsman.org.uk
We charge an administration fee to cover essential documentation and administration costs related. To ensure we can offer all our customers the best value we have tailored our administration fee to our customers individual circumstances. This fee is a compulsory fee and applies to all our cars depending on your below circumstances: Retail customer Admin Fee £199, Returning retail customer purchasing within a 12 month period Admin, Fee £0 *limited to one additional purchase per year, Returning retail customer purchasing in between 13- 24 month period, Admin Fee £99 *limited to one additional purchase per year, Export Customer Admin Fee £199, Retail Customer using a finance broker outside our official panel of lenders Fee £199, Motoring Trade Customers Admin Fee £99
I couldn’t rate Herts and Essex Car Company highly enough! They were fantastic when I visited them at the end of last year. I came down to view a Mercedes I had found online and I was happy to find it was just a nice in person! I proceeded with the purchase and everything went through nice a smoothly. I wouldn’t hesitate to return.
My car is nice, I like very much. No problems. They make me happy.
Amazing customer service while buying my Smart Car from Herts and Essex Motor Company. The gent who I dealt with was down to earth and friendly. He answered all my questions about the car and I didn’t feel rushed. I have had the Smart Car a couple of months now and all has been going well with it!
I bought a Nissan Qashqai from Herts and Essex Motor Company about a month or so ago and so far, so good! I love the car it is really nice inside and out. Buying the car was super easy, there was no complicated paperwork to contend with either. The car was beautifully presented when I was viewing and and incredibly clean! I don’t think it will ever be that clean again 🙊
It was such an easy buying process with Herts and Essex, everything was so straightforward. There was no need to chase and no unnecessary waiting around. The Car was prepped beautifully to a very high standard so I can’t complain one bit! Thanks chaps!
The guys down at Herts and Essex helped us out quite a lot now I come to think about it and this was really appreciated! There is nothing more we could have wanted them to do. The Discovery we purchased is absolutely perfect and I will be looking here first when I am ready for my next car.
Our Astra is great, it had a real test when it took us to and from our holiday. I have to say that it drove very well and was much more comfortable than our previous car. In terms of the customer service we received we couldn’t fault it, the team were great, a pleasure to deal with.
Thank you Herts and Essex, love my new car, loved how good everybody was at the dealership and how nice they treated me. All of the details of the car and the deal was explained to me in great detail, I thought the price and deal was excellent for what I was getting. Thank again and I hope to see you again in the future (not too soon, but a few years when ready to change).
I bought this car for my daughter and she loves it with her whole heart. The service was great and I cant fault a single aspect. When I went to collect the car it was spotlessly clean, it was well prepared and there was no delays at all. Thanks guys made a dad and daughter very happy!
I believe the name of the guy who helped us during the sale was named Charles, he was extremely pleasant from the get go leading into the sale and all the way through to completion, just top class service 👌 Charles also helped us make the finance arrangements which we were very impressed with. The Mercedes C220 we purchased is flawless, so clean, every last detail was sorted. Thanks to Charles and this crew for not only a fantastic car but an incredible service and experience.
I recently bought an Audi A7 from Herts and Essex and it is in mint condition, its the exact spec I wanted and I absolutely love the look of its sportback! I have to say it handles very nicely on the roads, within the speed limit of course 😜 The chaps at the garage are proper helpful and easy to get on with it was more of a day out than a purchase costing me thousands 😂 Highly recommend!
They are very helpful at Herts and Essex, nothing was too much trouble during the purchase of my Toyota Aygo. This was the first time I’ve visited/bought from this dealership and I left feeling that I’d had a very pleasant experience.